Terms and Conditions
Cookies
Please enable your Web Browser to accept Cookies.
This site uses a single Cookie. A cookie is a text file that is stored in your Browser memory. We use cookie technology to store a single random value (e.g. 56Hgtr765gh). This value is a Session Identifier. Without this session ID the shopping cart cannot remember what products you want to order. Please enable cookies by using your Browser settings. Our cookie is automatically deleted from your Browser memory as soon as you quit your Browser. Thank you for your co-operation.
This site uses a single Cookie. A cookie is a text file that is stored in your Browser memory. We use cookie technology to store a single random value (e.g. 56Hgtr765gh). This value is a Session Identifier. Without this session ID the shopping cart cannot remember what products you want to order. Please enable cookies by using your Browser settings. Our cookie is automatically deleted from your Browser memory as soon as you quit your Browser. Thank you for your co-operation.
Delivery Policy
We delivery to most International destinations using First Class Royal Mail for UK and International Air Mail.
Postage costs are added at Checkout time according to your delivery country.
All postage prices are up-to-date with the latest Royal Mail prices.
We make a small packaging charge to ensure all goods arrive safely and intact.
Processing Time
All orders will be shipped after credit card approval and order processing. This takes less than 48 hours, at which time the order will be shipped.
Most of the Lovespoons displayed on the site are available immediately. However, some of the expensive Lovespoons may not be in stock and may require re-carving. We will inform you immediately if this is the case.
When an order is placed on this web site a username and password is automatically sent out to the customer. This allows the customer to login to the site, Track the order status and be sure an order has been placed. A confirmation email is also sent to the customer when an order is placed.
Most of the Lovespoons displayed on the site are available immediately. However, some of the expensive Lovespoons may not be in stock and may require re-carving. We will inform you immediately if this is the case.
When an order is placed on this web site a username and password is automatically sent out to the customer. This allows the customer to login to the site, Track the order status and be sure an order has been placed. A confirmation email is also sent to the customer when an order is placed.
Returns
Should any package arrive in a damaged state please notify us as soon as possible and you will be given instructions on how to proceed. Products delivered to the customer in a damaged or defective condition and reported to us within 30 days will be returned, or exchanged at no cost to the customer.
If you are not satisfied with a product you received, it may be returned for a full refund minus postage and packaging costs. However, products may only be returned with the prior approval of The Welsh Lovespoon Centre. To request a return please contact us by telephone or e-mail and you will be given instructions on how to proceed.
Returned items must be in their original unused condition.
The Welsh Lovespoon Centre is not responsible for any damage to the goods during the return. We recommend that return shipments are insured and traceable - e.g. Special Delivery service.
If you are not satisfied with a product you received, it may be returned for a full refund minus postage and packaging costs. However, products may only be returned with the prior approval of The Welsh Lovespoon Centre. To request a return please contact us by telephone or e-mail and you will be given instructions on how to proceed.
Returned items must be in their original unused condition.
The Welsh Lovespoon Centre is not responsible for any damage to the goods during the return. We recommend that return shipments are insured and traceable - e.g. Special Delivery service.
Security
To provide our customers with the safest e-commerce credit card transaction possible we use 128-bit encrypted Secure Sockets Layer (SSL) software from Thawte at the Checkout stage of shopping. All of your personal information, including credit card number is stored in an encrypted state. This data can only be decrypted by The Welsh Lovespoon Centre at credit card processing time. As soon as this stage is complete all Credit Card data is permanently locked. No Credit Card information is ever transmitted via unsecure methods.
Privacy Policy
This is the web site of The Welsh Lovespoon Centre.
Our postal address is Corner Cabin, 22 Market Street, Llangollen, LL20 8PS, Cymru, UK.
We can be reached via our e-mail address: info@lovespoons.info
or by telephone at +44 (0)1978 860187
Our web server automatically logs page hits. No personal information can be collected by this method.
If you provide contact information by contacting us for orders or general information your information is only used by The Welsh Lovespoon Centre to deal with your request.
Your data is not sold to any third parties.
From time to time (once or twice a year) we may email previous customers with news about new products or special discounts. If you do not want to receive e-mail from us in the future, please let us know by emailing us at info@lovespoons.info
Upon request we offer visitors the ability to have inaccuracies corrected in contact information - please email info@lovespoons.info
Our postal address is Corner Cabin, 22 Market Street, Llangollen, LL20 8PS, Cymru, UK.
We can be reached via our e-mail address: info@lovespoons.info
or by telephone at +44 (0)1978 860187
Our web server automatically logs page hits. No personal information can be collected by this method.
If you provide contact information by contacting us for orders or general information your information is only used by The Welsh Lovespoon Centre to deal with your request.
Your data is not sold to any third parties.
From time to time (once or twice a year) we may email previous customers with news about new products or special discounts. If you do not want to receive e-mail from us in the future, please let us know by emailing us at info@lovespoons.info
Upon request we offer visitors the ability to have inaccuracies corrected in contact information - please email info@lovespoons.info
Disclaimer
While we make every effort to ensure the accuracy and reliability of our services The Welsh Lovespoon Centre makes no warranties or guarantees as to their suitability for any purposes. The Welsh Lovespoon Centre accepts no responsibility for any use of the information provided and shall not be liable for any loss or damage incurred as a result of relying on information contained on this website.
Certain links and information on our website are provided by other organisations over which The Welsh Lovespoon Centre has no control and for which we cannot accept responsibility.
Certain links and information on our website are provided by other organisations over which The Welsh Lovespoon Centre has no control and for which we cannot accept responsibility.
Copyright
This site contains materials (text, images, designs, HTML code and server-side code) that are copyright protected. For such material we retain rights for reproduction or redistribution. Reproduction in whole or in part in any form or medium for commercial purposes without express written permission of The Welsh Lovespoon Centre and their Internet service provider A5 Internet is strictly prohibited. We will act on any infringement of our rights.
Such protected material, however, may be used under the terms of "fair use" as defined in the copyright laws, which generally permit use for non-commercial educational purposes such as teaching, research, criticism, and news reporting.
Such protected material, however, may be used under the terms of "fair use" as defined in the copyright laws, which generally permit use for non-commercial educational purposes such as teaching, research, criticism, and news reporting.